1. OVERVIEW AND ABOUT US

1.1. Midas Waste (hereby referred to as Midas) is a privately owned waste management company operating with a high standard of waste collection and disposal services for its customers.

1.2. Midas’ registered office is: Midas Waste, Waterham House, 1 Lord Street, Gravesend, Kent, England DA12 1AW.

1.3. Midas is committed to safeguarding the privacy of our customers and website visitors. This Privacy Notice describes how we collect, use and share information that may contain Personal Data.

1.4. Our head of privacy can be contacted at:

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2. MIDAS’ CUSTOMERS

2.1. Under the EU General Data Protection Regulations (GDPR) Midas is obliged to provide individual customers and individuals identifiable from data that we hold relating to our corporate or local authority customers, with certain information relating to Midas and how we collect and use their ‘Personal Data’.

2.2. Why do we process your Personal Data?

2.2.1.We need to hold basic Personal Data so that we can provide our services to you following our terms of business entered into with you.

2.2.2.Without this Personal Data Midas would be unable to provide its contracted services to you or your business.

2.2.3.We only collect and process Personal Data that we need to provide you with and manage Midas’ contracted services.

2.3. What type of Personal Data do we process?

2.3.1.Account Data: this includes details such as your name and email address;

2.3.2.Profile Data: this would include, in addition to your name, your address, telephone number, gender, date of birth and possibly, employment details/job title;

2.3.3.Transaction Data: this covers Personal Data provided in the course of using Midas Waste’s services and may include details of the transaction you have entered into with us and the payment methodology you used (including payment card details); and

2.3.4.Notification Data: this information you provide to us to subscribe to Midas email or newsletter notifications.

2.4. Where is your Personal Data processed and by whom?

2.4.1. Your Personal Data is only processed by Midas Waste staff located in the United Kingdom.

2.4.2. No one else has access to your Personal Data unless Midas has a legal obligation to provide that third party with your Personal Data (e.g.: it is reasonably necessary to do so to obtain or maintain insurance coverage) or you give us your consent to do so.

2.4.3. It is likely that we will need to share your Personal Data with Midas’s suppliers or contractors in order, for example, to distribute, operate our Customer Service Portal, distributors of our newsletter or to maintain our database software.

2.5. What is the legal basis for Midas processing your Personal Data?

2.5.1. Legal Obligation: Midas processes some Personal Data to comply with a legal obligation for example under the requirements of the Waste Duty of Care obligations imposed by Section 34 of the Environmental Protection Act 1990; and/or

2.5.2. Contractual Obligation: Midas also processes Personal Data where it is necessary to perform a contract with you for the delivery of services or to enter into such a contract with you; and/or:

2.5.3. Legitimate Interest: Midas also processes Personal Data where it is necessary to pursue a legitimate interest such as for the proper administration of our business, for example, by updating you on our activities and other services we can offer you; and/or

2.5.4. Insurance Risk: Midas may process Personal Data where necessary for obtaining or maintaining insurance coverage, managing risk or obtaining professional advice, the legal basis for doing so is the proper protection of our business against risk.

2.5.5.Your Consent: if your Personal Data is used for anything other than the above reasons, Midas will always obtain your consent to such use first.

2.6. How secure is your Personal Data?

2.6.1. Midas takes all reasonable steps to ensure that your Personal Data is processed securely.

2.6.2. Midas has implemented technology and security policies, rules and measures designed to protect your Personal Data under our control.

2.6.3. Other than online data, all your Personal Data is restricted to our offices and only Midas employees have access to this data. There are exceptions to this as outlined in paragraph 2.4.3 and in these cases, the third party receiving your Personal Data for these limited circumstances is the subject of a non-disclosure agreement with Midas or separate privacy policies.

2.7. How long do we keep your Personal Data?

2.7.1.Your Personal Data may be kept for 2 or 3 years to comply with Waste Duty of Care obligations (depending on whether the waste we manage for you is non-hazardous (2 years) or hazardous (3 years)).

2.7.2. If your Personal Data relates to the accounting or financial records of Midas that may be available for inspection by HMRC, we are obliged to keep this data for a minimum of 6 years.

2.7.3.All Personal Data falling within the categories in paragraphs 2.7.1 and 2.7.2 above will be destroyed after these periods if no longer required for any lawful purpose.

2.7.4. If you have provided your consent to the processing of your Personal Data for marketing purposes, this will be kept until you notify us that you no longer wish to receive information from Countrystyle.
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3. WEBSITE VISITORS

3.1. About Cookies.

3.1.1.By using Midas’ website and agreeing to this Privacy Notice, you consent to our use of cookies following the terms of this Privacy Notice.

3.1.2.Midas uses cookies for the following purposes:

3.1.2.1. Authentication: we use cookies to identify you when you visit our website and as you navigate our website;

3.1.2.2. Security: we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and protecting our website and services generally;

3.1.2.3. Analysis: we use cookies to help us to analyse the use and performance of our website and services.

3.1.3.For administration and internal business purposes, Midas may collect information about your computers, such as your IP address and operating system. This information does not identify you personally and is statistical data only which identifies your browsing patterns.

3.1.4.You may prevent us from storing a cookie on your computer by setting your browser so that it will not accept cookies.
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4. WHAT ARE YOUR RIGHTS?

4.1. Summary: Your principal rights under GDPR are as follows:

4.1.1.the right to access;

4.1.2.the right to rectification;

4.1.3.the right to erasure;

4.1.4.the right to restrict processing;

4.1.5.the right to object to processing;

4.1.6.the right to data portability;

4.1.7.the right to complain to a supervisory authority; and

4.1.8.the right to withdraw consent.

4.2. Access to your information: You have the right to request a copy of the Personal Data that we hold about you. If you like a copy of some or all of your Personal Data please contact our Customer Services team at the email address above.

4.3. Request to correct or remove your Personal Data: Midas wants to be sure that your Personal Data is accurate and up to date. You may ask us to correct or remove such information that you think is inaccurate at any time.

4.4. Proof of Identity: If you request to access, correct or remove your Personal Data under paragraphs 4.1 or 4.2 above, we will ask you to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

4.5. Complaint: If you wish to raise a complaint about the way Midas handles your Personal Data, again please write to our Customer Services team at the email address or the registered office referenced above. If you are not satisfied with the way Midas handles your complaint you can take your complaint to the Information Commissioners Office (ICO). You can contact the ICO via the link https://ico.org.uk/concerns/.
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5. AMENDMENTS

5.1. Midas may update this Privacy Notice from time to time by publishing a new version on its website. Please check this page occasionally to ensure you are happy with any changes to this Privacy Notice.

5.2. Midas will notify users of any material changes to this Privacy Notice by identifying a link on the homepage of the website to the updated policy for no less than 14 days.